Refund policy
🔄 Return & Refund Policy
We want you to have a smooth and satisfying shopping experience with us 💖
📦 Damaged or Defective Products
If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with:
• Clear photos/videos of the product
• Your order details
👉 We will offer a free replacement or full refund.
🔁 Easy Replacement
Eligible issues will be resolved with a quick replacement at no extra cost. We aim to process replacements as fast as possible.
❌ Returns (Change of Mind)
Currently, we do not accept returns for change of mind or personal preferences, as this is a hygiene-sensitive product.
💳 Refund Process
Once your request is approved:
• Refunds are processed within 5–7 working days
• Amount will be credited to your original payment method
🚫 Cancellation Policy
Orders can only be cancelled within 12 hours of placing the order.
📞 Need Help?
For any support, feel free to contact us. We’re always here to help you 🤝